
The terms, in plain words.
What we do, what you pay, how to cancel, and who owns what.
Last updated: November 12, 2026
These terms are an agreement between you and GoPhotoCRM, run by John Crozier in Hamilton, Ontario, Canada. By signing up for GoPhotoCRM or using this website and its free tools, you agree to them. Questions go to john@gophotocrm.com.
1. What we provide
GoPhotoCRM sets up and runs a CRM and marketing system for wedding photographers, built on GoHighLevel. That includes your GoHighLevel account, our workflows and templates rewritten in your brand voice, and our tools (Your Brand, Wedding Central and GoPhotoSEO), as described on this site. Features can change as we improve the system. We won't remove something central to what you signed up for without telling you first.
2. Your account
Your GoHighLevel account is set up under our agency account. GoHighLevel is a separate company with its own terms, and using it means you agree to those too. Keep your logins private, and tell us right away if you think someone else has used your account.
3. Pricing and billing
- GoPhotoCRM costs $197 USD a month or $1,997 USD a year, as shown on our pricing page, plus any sales tax that applies.
- Plans are paid in advance and renew automatically until you cancel.
- Some services inside GoHighLevel are charged by use, such as phone numbers, text messages and calls. We'll tell you about these before they apply to you.
- If we change our prices, we'll tell you at least 30 days before your next renewal.
- If a payment fails, we may pause your account until it's paid.
4. Cancelling
- Monthly plans can be cancelled anytime. You keep access until the end of the month you've paid for, and you won't be charged again.
- Yearly plans cover 12 months and aren't refunded part-way through. You can cancel the renewal anytime before it renews.
- To cancel, email john@gophotocrm.com.
When you leave, we'll help you export your contacts, couples, notes and history so you take everything with you. After your account closes, we may delete what's left in it.
5. Your data and content
Everything you and your clients put in your account is yours: contacts, messages, contracts, invoices, photos and your brand. You let us use it only to set up, run and support your system. Our privacy policy explains how we handle it.
You confirm you have the right to everything you upload, including permission to post your clients' photos and tag vendors.
6. Our work and tools
Our tools, workflows, templates and this website belong to GoPhotoCRM. You can use them while you're a customer. The emails, pages and posts we write for your business in your voice are yours to keep and use, even after you leave. You can't resell our tools or templates or copy them for anyone else.
7. Sending messages: your part
Your system sends emails and texts in your name. You're responsible for following the anti-spam and privacy laws where you and your clients are, such as Canada's anti-spam law (CASL), the US CAN-SPAM Act and the US telephone consumer laws for texts. That means sending marketing only to people who agreed to get it, and keeping the unsubscribe links in place. Don't use the system for anything illegal, harmful or misleading.
Some content is written with AI tools, from the brand voice you approve. Read what's sent in your name, and tell us if anything should change. You're responsible for what your account sends.
8. Results and estimates
We work hard to help you book more weddings, but we can't promise a number of inquiries, bookings, rankings or reviews. The figures on this site and in our free tools (the SEO scan, the free SEO review and the pricing calculator) are estimates to help you decide. They aren't guarantees or financial advice.
9. Other services
GoPhotoCRM relies on other companies, including GoHighLevel, Google, Meta, ShootProof and Cloudflare. We're not responsible when one of them changes, has an outage or stops a feature, but we'll help you work around it.
10. Limits on our liability
As far as the law allows, GoPhotoCRM isn't liable for indirect losses such as lost bookings, lost profits or lost data, and our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing in these terms limits rights you have that the law says can't be limited.
11. Ending the agreement
You can end it by cancelling (section 4). We can suspend or end your account if you break these terms, misuse the system or don't pay, and we'll tell you why. If we ever stop offering GoPhotoCRM, we'll give you at least 30 days' notice and help you export your data.
12. Changes to these terms
We'll update the date at the top when these terms change, and email customers at least 30 days before a change that matters takes effect. Using GoPhotoCRM after that means you accept the new terms.
13. The law that applies
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute goes to the courts of Ontario. Before that, email us and we'll try to sort it out together.