Your information, in plain words.

Last updated: November 12, 2026

Who we are

GoPhotoCRM is run by John Crozier in Hamilton, Ontario, Canada. We set up and run GoHighLevel CRM and marketing systems for wedding photographers. "We" and "us" in this policy mean GoPhotoCRM. Questions about your information go to john@gophotocrm.com.

This policy covers gophotocrm.com and our free tools (the SEO scan, the free SEO review and the pricing calculator). If you're a GoPhotoCRM customer, the section For our customers explains how we handle the information inside your account.

What we collect

What you give us

• The SEO scan and free SEO review: your website address, name, email, city and whether you'd like marketing emails from us.
• The pricing calculator: the costs and numbers you enter, and your name, email and business name if you ask for your full results.
• Booking a demo: your name, email, phone number and anything you tell us about your business.
• Emails and calls: whatever you choose to share with us.

What's collected automatically

• Pages and device: the pages you visit, the page you sent a form from, and whether you're on a phone or computer.
• Ad campaign codes: if you arrive from an ad or a tagged link, the campaign codes in the address (such as utm_source, gclid or fbclid) are saved in your browser for 30 days so we know which ad or post brought you. They're sent to us only if you fill in a form.
• Advertising pixels: we may use the Meta (Facebook) pixel to measure our ads. When it's on, Meta receives the pages you view and a note when you send a form, and it may set its own cookies.

Why we use it

• To run the scan or calculator you asked for and send you your results.
• To reply to you, book and hold your demo call, and follow up about it.
• To send marketing emails, only if you ticked the box saying yes. Every email has an unsubscribe link, and you can also just reply and ask.
• To see which ads and pages work, so we spend less on the ones that don't.
• To provide our service to customers, bill for it and keep records the law requires.

We don't sell your information, and we don't share it for other companies' marketing.

Who helps us run this

We use a few trusted services. Each only gets what it needs to do its job.

• GoHighLevel: our CRM. It stores contacts, form answers, demo bookings and emails, and it hosts this website.
• Cloudflare: runs our SEO scan tool (GoPhotoSEO) and helps keep our sites fast and safe.
• DataForSEO: checks where a website ranks on Google. It receives the website and city you enter, not your name or email.
• Google Fonts: supplies the fonts on this site, so Google sees your IP address when the page loads.
• Meta: only if the pixel described above is on.

Some of these companies store information outside Canada, mostly in the United States, so it may be subject to those countries' laws. We'll also share information if the law requires it.

How long we keep it

We keep your contact details while we're in touch, and for as long as you're a customer. If you ask us to delete them, we will, except for anything the law requires us to keep (such as invoices for tax records). Campaign codes saved in your browser clear themselves after 30 days, or when you clear your browser's site data.

Your choices and rights

• See, correct or delete what we hold about you: email john@gophotocrm.com.
• Stop marketing emails anytime with the unsubscribe link, or by replying to any email.
• Withdraw consent for anything you agreed to. We'll tell you if that stops us providing something you asked for.

We'll answer within 30 days. If you're not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada.

For our customers

When you're a GoPhotoCRM customer, your GoHighLevel account holds information about your own clients: couples, leads, vendors, their messages, contracts, invoices and photos. That information is yours. We access it only to set up, run and support your system, and we don't use it for anything else.

You're responsible for having the right to collect it, for getting consent before you send marketing emails or texts, and for your own privacy policy for your clients. When you leave, we'll help you export it. See our terms of service for the details.

Children

Our site and service are for businesses. We don't knowingly collect information from anyone under 18.

Keeping it safe

We use secure, encrypted connections and keep access to the people who need it. No system is perfectly secure, but if something goes wrong that affects you, we'll tell you.

Changes

If we change this policy, we'll update the date at the top. If a change matters to how we use your information, we'll also email our customers.